Frequently Asked Questions
Wij zijn gepassioneerd over het leveren van uitzonderlijke kwaliteit en service. Ons team zet zich in om uw verwachtingen te overtreffen en een onvergetelijke ervaring te bieden.
We accept GIA, IGI, and HRD certificates.
We respond to all enquiries within 24 business hours.
Our diamonds are sourced in accordance with international standards for responsible sourcing and are certified under the Kimberley Process Certification Scheme (KPCS), which ensures they are not used to finance armed conflict.
At Anissa Diamonds, we source our gemstones directly from trusted manufacturers in Antwerp who cut and polish rough diamonds from the world's leading producing countries. All our diamonds are certified and conflict-free, meeting strict international standards for responsible sourcing.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.
We offer a 30-day return policy on all products. Items must be in original condition with tags attached.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.